Andrea Sigritz

Get started making usability fixes to your website or product.

The head of the agency delegates to the CIO a number of information security responsibilities. The CIO in turn designates a senior agency information security officer.

The World Wide Web (WWW) is a system for exchanging information over the Internet. At the most basic level, the Web can be divided into two principal components: Web servers, which are applications that make information available over the Internet (in essence, publish information), and Web browsers (clients), which are used to access and display.

This memorandum provides updated instructions for agency reporting under the Federal Information Security Management Act of 2002 (FISMA).

Subchapter B of the CFR specifies polices for federal agencies records management programs relating to proper records creation and maintenance, adequate documentation, and records disposition. View Code of Federal Regulations (CFR), Parts 1220-1238 Related Links NARA guidance for implementing Section 207(e) of the E-Gov Act NARA guidance on managing web records NARA Bulletin 2014-02 Guidance

The Rule imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.

This Appendix describes agency responsibilities for implementing the reporting and publication requirements of the Privacy Act of 1974, 5 U.S.C. 552a.

This Memorandum requires Federal agencies to take specific steps to protect individual privacy whenever they use third-party websites and applications to engage with the public.

The No FEAR Act requires a Federal agency to post on its public Web site summary statistical data pertaining to complaints of employment discrimination filed under 29 CFR part 1614 by employees, former employees and applicants for employment.

This memorandum provides Resource Management Offices and PMA Initiative Leads with instructions for preparing for the quarterly PMA scorecard meetings to discuss agencies’ status and progress in implementing the PMA for the period January 1, 2008 through March 31, 2008.

Executive Order 13571 requires agencies that provide significant services directly to the public to identify and survey their customers, establish service standards and track performance against those standards, and benchmark customer service performance against the best in business.

Memo M-11-24 is guidance to Implement Executive Order 13571.

On January 21, 2009, the President issued a memorandum calling for the establishment of “a system of transparency, public participation, and collaboration.” The memorandum required an Open Government Directive to be issued by the Director of the Office of Management and Budget (OMB), instructing “executive departments and agencies to take specific actions implementing the principles

The 2012 Digital Government Strategy mission drives agencies, and the need to deliver better services to customers at a lower cost.

The purpose of the E-Government Act of 2002 includes improving the management and promotion of electronic government services and processes, and establishing a framework of measures that require using Internet-based information technology to improve citizen access to government information and services.

Here are some tools and templates to help you create better user experiences.

The DigitalGov User Experience Program presents to federal audiences by phone, webinar and in person. We cover a variety of topics, including: User Centered Design and Usability Best (and Worst) Practices on Government Websites How to Improve Federal Digital Services and more Potential audiences include: CIOs

What to do and what not to do, that is the question